Aftersales

To link a motorhome to the My NiBi-app, you need to create a customer account in the app. Once this requirement is met, you can connect the vehicle. However, it is important to distinguish between ...

The Smart Control Unit (SCU) operates as usual via the cellular network in many countries.This includes the following countries: Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greec...

Please follow the steps below. After each step, check whether a connection can be established. If not, proceed to the next step: 1. Check your smartphone and connectionsCheck Bluetooth connections ...

If the waste or black water tank cannot be emptied, there may be several reasons for this. Here are some factors you can check:1. Check the drain valves1: Mechanical discharge model; 2: Electric di...

If the Alde Compact 3030 heater is not working, there could be several reasons for this. Here is a step-by-step guide to solving the problem: 1. Gas-powered heatingFirst, switch on the Alde heating...

If your gas appliances are not working, there could be several reasons for this. Here is a step-by-step guide to solving the problem: 1. Check gas cylinders/gas tankIs there gas in the gas tank/gas...

If the 230-volt supply is not working, there may be several reasons for this. Here is a step-by-step guide to solving the problem: 1. Check the inverter settings on the multi control panelIs the “m...

If the 12-volt supply is not working, there may be several reasons for this. Here is a step-by-step guide to solving the problem: 1. Check the batteriesAre all batteries turned on? Check the LED st...

If the interior lighting is not working, there may be several reasons for this. Here is a step-by-step guide to help you find a solution for the problem: 1. Check the button modules and central con...

There are several possible reasons why the electric entry step may not extend or retract. Here is a step-by-step guide for solving the problem:1. Check the electrical supplyDo the body batteries ha...