Aftersales

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  • Checklist – first trip after the winter break.

    Is your first trip after the winter break coming up? This article provides step-by-step instructions on how to best prepare your Niesmann+Bischoff motorhome for the new season.Feel free to watch ou...

  • I cannot establish a connection to the vehicle

    Please follow the steps below. After each step, check whether a connection can be established. If not, proceed to the next step:  1. Check your smartphone and connectionsCheck Bluetooth connections...

  • I can't empty the tank.

    If the waste or black water tank cannot be emptied, there may be several reasons for this. Here are some factors you can check: 1. Check the drain valves1: Mechanical discharge model; 2: Electric d...

  • Heater is not working.

    If the Alde Compact 3030 heater is not working, there could be several reasons for this. Here is a step-by-step guide to solving the problem. 1. Gas-powered heatingFirst, switch on the Alde heating...

  • My gas appliances are not working.

    If your gas appliances are not working, there could be several reasons for this. Here is a step-by-step guide to solving the problem. 1. Check gas cylinders/gas tankIs there gas in the gas tank/gas...

  • My 230-volt system is not working.

    If the 230-volt supply is not working, there may be several reasons for this. Here is a step-by-step guide to solving the problem.  1. Check the inverter settings on the multi control panelIs the “...

  • My 12-volt system is not working.

    If the 12-volt supply is not working, there may be several reasons for this. Here is a step-by-step guide to solving the problem.  1. Check the batteriesAre all batteries turned on? Check the LED s...

  • My interior lighting does not work.

    If the interior lighting is not working, there may be several reasons for this. Here is a step-by-step guide to help you find a solution for the problem.  1. Check the button modules and central co...

  • My electric entrance step cannot be extended or retracted.

    There are several possible reasons why the electric entry step may not extend or retract. Here is a step-by-step guide for solving the problem.1. Check the electrical supplyDo the body batteries ha...